Privacy Policy

1. Who We Are

Tierra Dura Construction LLC is a licensed general contractor based in Cornelius, Oregon (Oregon CCB #177429). We provide residential and commercial services including artificial turf installation, paver and hardscaping, retaining walls, demolition, home additions, and remodeling throughout the Portland metro area.

This Privacy Policy explains how we collect, use, and protect personal information when you visit tierraduraconstruction.com or contact us through any of our online profiles.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and project address when you submit a contact or estimate request form.
• Project details — description of your project, property type, and service interests you share with us.
• Communication records — messages you send us via our website contact form, email, text message, or through Yelp, Google, Nextdoor, or Facebook.
• Technical data — browser type, IP address, pages visited, and time on site collected automatically through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and project inquiries
• Schedule on-site assessments and project consultations
• Communicate with you about your project before, during, and after completion
• Send occasional follow-up messages about our services (you may opt out at any time)
• Improve our website and the services we offer
• Comply with Oregon state contractor licensing and business requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers — with trusted tools and platforms we use to run our business (such as our CRM, scheduling software, or email service), who are bound to protect your information.
• Legal compliance — if required by law, court order, or Oregon regulatory authorities such as the Oregon Construction Contractors Board (CCB).
• Business transfer — in the event of a business sale or transfer, your information may be included as part of that transaction.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. These may include:

• Session cookies — temporary files deleted when you close your browser.
• Analytics cookies — used to track page visits and usage patterns (e.g., Google Analytics).

You can disable cookies in your browser settings at any time. Doing so may affect some features of the site.

6. Third-Party Platforms

We maintain business profiles on the following platforms, each governed by their own privacy policies:

• Google Business Profile
• Yelp
• Better Business Bureau (BBB)
• Nextdoor
• Facebook

When you interact with us through those platforms, the respective platform's privacy policy applies to information you share there. We encourage you to review those policies independently.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, to provide ongoing project support, and to comply with applicable Oregon business and contractor regulations. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time by replying STOP to any text or contacting us directly

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out: